Shipping Policy

At earthgerm.com, we are committed to delivering your purchases to you in a timely and efficient manner. Our shipping policy is designed to provide you with information on the delivery options and costs for our products. Please read the following carefully to understand our shipping policy.

Shipping Methods:
We offer several shipping methods for you to choose from, including standard, expedited, and express shipping. The estimated delivery time and cost for each shipping method will be displayed at checkout based on the items in your order and your shipping address.

Shipping Costs:
The cost of shipping will vary based on the items in your order and the shipping method you choose. Shipping costs will be calculated and displayed at checkout before you complete your order.

Order Processing Time:
Orders are typically processed and shipped within 1-2 business days of receipt. During busy periods, order processing may take longer. We will do our best to keep you informed of any delays.

Shipping to Multiple Addresses:
At this time, we are unable to ship one order to multiple addresses. If you would like to send items to multiple addresses, you will need to place separate orders for each address.

International Shipping:
We do offer international shipping to Canada. The estimated delivery time and cost for international shipping will be displayed at checkout. Please note that the recipient may be responsible for any additional customs duties, taxes, or fees imposed by the destination country.

Tracking Your Order:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number for your shipment. You can track your order on the carrier’s website using this tracking number.

Lost or Damaged Shipments:
If your order is lost or damaged in transit, please contact us immediately so we can assist you in resolving the issue.

Return Policy:
Our return policy is detailed in a separate section of our website. Please review our return policy before making your purchase.
By using earthgerm.com and our shipping services, you agree to the terms and conditions of this shipping policy. If you have any questions or concerns, please contact us.

Thank you for shopping with earthgerm.com